System Engineer

about the company

benerail is the leading railway retail expert in Europe

Our organization enables railway companies and railway distributors to sell international railway tickets across Europe. Regardless of which inventory systems are needed to provide the tickets. benerail makes this possible by connecting the different ticket inventory systems together and delivering this as a service to the market via our smart API solutions. The API is accompanied by supportive services like product data management, consultancy and end to end testing services. In this way we reduce complexity for our customers, so they can focus fully on optimizing the service to the travelers and making the choice for international railway travel easy for the traveler.

benerail is your smart ticket to a greener world

Benerail has the mission of maximizing the total number of travelled kilometers for all travelers via the benerail IT systems at the lowest cost to our customers, helping the railway industry to become the most environmentally friendly and competitive means of transport. We believe we do this best by a product differentiation strategy focusing on the needs of our main customers.
The company is owned by The Belgian and Dutch national railways and we also serve the Danish and Luxemburg railways. Our strategy now is focusing on expansion, driven by our mission to facilitate a significant contribution to a better climate. For this reason, we are building a scalable organization based on autonomous purpose driven teams.
Our main office is situated in Antwerp, with branches in Amsterdam and Brussels.

about the team

Following its Agile way of working, benerail is organized around so-called value streams, each consisting of a number of autonomous teams with the specific goal of generating value for their external and internal stakeholders. System Engineers are members of the Platform team, which is part of the Systems value stream. This team is coordinated by a Product Owner and uses a Kanban based approach to organize its activities.

about the job

As members of the Platform team, System Engineers share the following responsibilities for the benerail IT systems (non-exhaustive):

  • Install, configure, test and maintain operating systems, application software and system management tools.
  • Manage and monitor all installed systems and infrastructure.
  • Proactively ensure the highest levels of systems and infrastructure availability.
  • Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes.
  • Maintain security, backup, and redundancy strategies.
  • Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks.
  • Participate in the design of information and operational support systems.
  • Provide 24/7 contingency guard duty (rotating schedule) to detect, identify and correct system and infrastructure problems and to provide 2nd and 3rd line support.
  • Liaise with vendors and other IT personnel for problem resolution.

about you

As a System Engineer for the benerail IT systems, you should have the following experience, expertise and skills:

  • BS/MS degree in Computer Science, Engineering or a related subject or a minimum of 5 years of equivalent experience.
  • At least 5 years of experience in a similar role.
  • Experience with installing, configuring and troubleshooting:
    • Linux based environments (incl. application stacks such as Apache).
    • Java applications and frameworks (knowledge of SpringBoot is a clear advantage).
    • Kubernetes environments.
  • Experience with virtualization and containerization (e.g., knowledge of VMWare and Docker is a clear advantage).
  • Experience with monitoring systems (e.g. ELK and Icinga).
  • Experience with automation software (knowledge of Jenkins and Ansible is a clear advantage).
  • Experience with the setup and monitoring of Oracle (RAC) is a plus.
  • Solid scripting skills (e.g., shell scripts, Python).
  • Solid networking knowledge (OSI network layers, TCP/IP, firewalls, load balancers).
  • Work in an analytical and structured way.
  • Be customer oriented.
  • Be able to collaborate on equal terms in a team of experts relying on strong communication and persuasion skills.
  • Be able to work from different locations with about 75% of the time working from home and the rest from the benerail offices.
  • Be fluent in English (knowledge of Dutch is an advantage).
  • Be willing to participate in a 24/7 contingency guard duty in which you need to be standby for one week out of every 4 weeks, following up system alerts and providing support.
  • Be willing to execute nightly planned system interventions, taking a maximum of 1-2 hours, at a rate of +/- 1 per month.

what we offer

If you share our core business values: daring, connected & trusted; we will have a match together!
To contact us about this job, please send an e-mail to: recruitment@benerail.com.